FAQ & RESOURCES

  • We are open for in-store shopping every day from 10:30 am – 6:00 pm. Masks are recommended but not required.
  • Our street address is 2518 Shattuck Ave. @ Dwight Way, Berkeley CA 94704
  • Our online store is always open and updated daily.
  • We are always available to answer any questions via email at [email protected]
  • We continue to offer a free in-store pickup option for local online orders. Please see our homepage for our current order fulfillment time.
  • You can call us during business hours at 510-845-6106
  • Love fabric? For a 15% welcome discount coupon code, exclusive discounts, giveaways, and plenty of creative inspiration, sign up for our newsletter!

Yes! Stonemountain & Daughter Fabrics gift cards are available in any amount and do not expire. We offer two types of gift cards to meet the needs of our customers: an In-Store Gift Card is ideal for Bay Area locals and visitors, and an eGift Card is a perfect fit for sewists near and far! Both gift card types may be purchased online (and in-store gift cards may be purchased in person as well!). Have a question about which type of gift card is best for your recipient? Email us at [email protected], we’ll be happy to help!

Please note: coupon codes may not be used on the purchase of gift cards.
-When you purchase an in-store gift card, your recipient will receive a physical gift card in a printed presentation card. This gift card never expires and must be used in person at our Berkeley shop, so it is ideal for Bay Area locals and visitors to the area!

-Our online gift cards work for all purchases of fabric, patterns, and notions on the Stonemountain & Daughter website! Select a dollar amount, write a message, and choose your time of delivery—a PDF file of your online gift card will be emailed on the day of purchase (or select a later date, if you prefer). Online gift cards never expire, and are perfect for sewists near and far who shop at stonemountainfabric.com!

Due to the way our system works, we offer two types of gift cards: an In-Store Gift Card is a physical card that can be used in person at the Berkeley shop just as you would use a debit card, while an eGift Card is sent by email and can be used on our website (you’ll want to click the “Have a Gift Card? Use it Here” link and enter the code from your eGift Card, including dashes).
If you received a physical gift card but would prefer to use it on our website, please contact us at [email protected] and we’ll be happy to check your balance and transfer it to an eGift Card. If you received an eGift Card but would like to use it in person at the shop, let us know when you get to the shop and we’ll be happy to switch it over for you at that time. (Please note: coupon codes may not be used on the purchase of gift cards.).

We are unable to modify or add to existing orders, but we can cancel an order so that you can resubmit it with the correct quantities and/or items. Send us an email at [email protected] and we can take care of this for you!

Please feel free to email us at [email protected] with your requests and questions. We always do our best to source what our customers are looking for!

We currently ship to all US states, territories, and overseas military addresses, as well as a few countries outside the United States— please note: we do not ship any orders via freight forwarders. You can find the full list in the drop-down menu on the Checkout screen. If you have a question about shipping an order to where you live, please email us at [email protected]

Updated 10/1/25:
Due to the current Canada Post strike, we will need to ship all Canadian orders placed during the duration via UPS. If you place an order from Canada, we will be in touch with you via email to confirm that UPS will deliver to your shipping address. 

Please note, at this time we are not able to ship to the EU and the U.K. due to VAT regulations. We are working on a solution and hope to be sending orders to our British and European fabric lovers again soon! In the meantime, we hope you can find a local shop to support.
Our website calculates shipping based on your order total, which means it is not always accurate to the actual shipping costs. If the actual shipping charges are less than what our website estimates, then we always refund the difference. Occasionally we may need to send an invoice if actual shipping charges are more than the site charges. If you would like a shipping estimate before placing an order, please contact us at [email protected] with a list of what you would like to order, as well as your full shipping address. Please note that international shipping rates do not include any customs fees or duty charges. Stonemountain & Daughter Fabrics has no control over these charges, and they are the sole responsibility of the purchaser.

Yes! Every fabric product on the Stonemountain & Daughter website includes the option to add a 110-yard (100 m) spool of Gutermann Sew-All thread to match. When you check this box, it adds one (or more) spool of thread to your order and alerts the sales associate who is preparing the order to make a thread match. How do we make a thread match? Take a peek behind the scenes at our process here!

Yes, you can purchase 1/8-yard sample cuts on each fabric’s product page—just click the ‘Order 1/8-yard sample’ button to add it to your cart. 1/8-yard sample cuts measure 4.5 inches by the width of the fabric. Each cut is labeled with the fabric name and a QR code that links to the fabric listing on our website.

When you select your 1/8 yard sample cuts, please note the available yardage on the fabric’s product page—this is especially important if your selected fabric is from our Designer Deadstock collection. While we do our best to restock fabrics when possible, most of our Designer Deadstock fabric is limited to the yardage we have in stock.

You may purchase a maximum of fifteen (15) 1/8-yard cuts per order. While we previously offered an unlimited number of sample cuts, demand has grown so much that it began to slow down our ability to fill orders quickly.

We know this change may be an adjustment, and we appreciate your understanding as we work to keep 1/8-yard sample cuts available for everyone and orders running smoothly.

If you are ordering 1/8-yard sample cuts and would like USPS First Class shipping instead of USPS Priority, please request it in your order notes. We will refund the difference in shipping costs once your order is complete.

Please note that 1/8-yard swatches are final sale and not returnable, as they are custom cut to order.

We update our homepage to reflect our current processing time. Orders are typically processed and shipped in 2 – 3 business days, except when we are having a sale and/or have a higher volume of orders, where it could be between 4 – 7 days.  Once shipped, domestic orders typically take 2-4 days to arrive. If your order has not arrived after 5 days, please contact us at [email protected]. International orders may take up to 2-3 weeks to arrive. If you would like faster shipping, please contact us at [email protected]Please sign up for our newsletters on our homepage for a 15% discount coupon code, information on sales, giveaways, and more!

Since 2016, we no longer offer classes at Stonemountain & Daughter Fabrics, but we’ve worked closely with a number of teachers and schools in the Bay Area and beyond to make sure everyone who wants to can learn how to sew! Check out our guide to Bay Area sewing classes.

We ship most of our orders via USPS Priority Mail using flat rate packaging. Please note that we do not ship orders via freight forwarders. Our website calculates shipping cost based on the estimated bulk of your order. If your order ends up being in a lower shipping tier than what our website has estimated, we will refund the difference when your order is complete and ready to ship.

DOMESTIC ORDERS

Orders are shipped via USPS Priority Mail in either plain or flat rate packaging. Please check the banner at the top of our homepage for current, up to date processing time. Once an order has shipped, depending on where you live, it should arrive within 2-4 days per the USPS. We are currently unable to expedite any orders. Please contact us at [email protected] if you have any questions.

If you have a small order, such as 1/8 yard sample cuts, a single pattern, or a few notions, we would be happy to ship your order via USPS First Class by request. If you would like us to ship via USPS First Class instead of USPS Priority, please leave us a note at checkout. We will refund the difference in shipping costs once your order is complete. Please note that First Class shipping does have tracking but is not insured.

Once your order is shipped, we will send you an automatic email notification including your package’s tracking number. Be sure to check your spam folder for this email.  All orders over $250 will require a signature for delivery. Due to a high percentage of package thefts in the Brooklyn area, all orders over $100 will require a signature for delivery. If you will not be available to sign for your delivery but have a secure delivery spot, please add a note at checkout and we can remove this requirement for you. Unfortunately we are not able to remove the signature requirement from orders that have already shipped.

We do our best to send out all packages quickly and securely. Once your order is picked up by USPS, we cannot be responsible for lost or stolen packages. Please follow up with USPS with any inquiries involving missing packages. We encourage you to make sure you are using the safest address to receive orders from us, as we have seen a rise in missing or stolen packages in many areas.

INTERNATIONAL ORDERS

Updated 10/1/25: Due to the current Canada Post strike, we will need to ship all Canadian orders placed during the duration via UPS. If you place an order from Canada, we will be in touch with you via email to confirm that UPS will deliver to your shipping address. 

International orders are generally shipped through the least expensive option, which is often USPS First Class International. If you want to ensure that your order is shipped via USPS Priority Mail International (which is faster), then please add a note to your order or send us an email at [email protected] and we will send you an invoice for the additional cost. Please note: due to added costs and tax requirements  involved in shipping our fabric internationally, there are only a few countries outside the United States that we are currently able to ship to.

If you would prefer to pick your order up at our shop at 2518 Shattuck Avenue in Berkeley, you can select “Free In-Store Pickup” at checkout. If you don’t see this option, go to the View Cart page, click “Estimate Shipping” and enter your zip code. Free In-Store Pickup will appear along with the USPS Priority estimate. Please note: orders that are picked up in-store are subject to California sales tax.

We will send you an email when your order is ready for pickup—please make sure that you have provided an accurate email address. When you have arrived at the store, let us know that you are picking up an online order, give us the name on your order, and we will get your order for you.

We ask that you please pick up your order within three weeks, as we have limited storage space. We will hold orders for up to four months. If you have not picked up your order after four months, we will consider it abandoned and return the inventory to stock.

If you have made a mistake while placing your order, please contact us ASAP by sending us an email at [email protected]. We will always try to accommodate any changes, but we cannot guarantee that changes can be made if the ordered fabric has already been cut.

We do our best to keep stock up to date online, but sometimes items sell out before we can process your order. If an item is out of stock, flawed, or the amount is short, we will contact you to see how you would like to proceed. Please make sure when placing an order to use a current email address, as this is how we will communicate with you. It’s good to check your spam folder as sometimes our emails will be there and could be missed.

Certain items may be available for preorder. Items on preorder will list their expected ship date in the item’s description. If for whatever reason the expected ship date changes after you’ve already preordered, we will contact you.

We do not sell wholesale, but we do have a resale program. If you have a Seller’s Permit registered with the CA State Board of Equalization (or your local government’s equivalent), we can get you signed up. All you have to do is show us a copy of your permit (a digital version is okay). Our resale customers don’t have to pay California sales tax, and they get 20% off all full priced items. Please note that orders shipped out of state are already exempt from sales tax.

Orders shipped to California addresses or orders that are picked up in-store are subject to California sales tax. Orders shipped out of state or internationally do not incur any sales tax.

We of course want you to be happy with your purchase! If for any reason you do not want to keep your order (or any part of it), you may return it for a refund. We gladly accept returns within 30 days for fabric and other products in original condition: unmarked, uncut, and unwashed by the purchaser. A 20% cutting and restocking fee applies to returned fabric and will be credited to your original payment method. Sorry, we do not accept returns on sale items, remnants, or 1/8 yard swatches.

 

Unless we are in error, we cannot refund return shipping costs. In the case that Stonemountain & Daughter is covering return shipping, we are only responsible for return shipping costs from the original shipping address.

It is always a good idea to inspect your fabric as soon as you receive your order. We do our best to check fabric for flaws, but if we made a mistake or if the fabric is defective, please contact us at [email protected] or call us at 510-845-6106; we are always happy to help! We will work with you to resolve the issue, whether that means sending a replacement fabric or issuing a full or partial refund to your original payment method.

Please email us at [email protected] to let us know to expect your return or exchange. Please mail returns and exchanges to:
Stonemountain & Daughter Fabrics
2518 Shattuck Ave.
Berkeley, CA 94704

Masks are no longer required, but are recommended. We do have masks available if you need one; please ask a sales associate for assistance.

We do not sell sewing machines or offer machine servicing. Please see our guide to Bay Area sewing machine shops for a list of local places that sell and repair machines.

We do not do any sewing services. We have collected some fliers and business cards from local tailors and seamstresses, and this information is available in binders behind the counter at our physical location. Just ask any sales associate to see them! Please note that these services are not vetted, endorsed, or affiliated in any way with Stonemountain & Daughter Fabrics.

While we try to include washing instructions in our product descriptions, they aren’t provided by all manufacturers, and fabrics that we receive as deadstock come with very little information at all. We have compiled our best advice into a Fabric Care Guide for your reference. In general, it is always a good idea to pretreat your fabric as you plan to launder the finished garment—that way, there will be no surprises.

There is 8-hour paid parking available in front of the store on Shattuck Avenue. Please note that the yellow painted curbs are commercial loading zones. There is additional paid parking available across the street. There is also sometimes free 2-hour parking available on Blake Street. Please note that you can pay for parking using one of the kiosks on the street or use the ParkMobile app on your phone.

Thank you for thinking of us! We are no longer featuring the community free bin and are not accepting donations of fabric or other notions at this time. We encourage you to donate your unwanted sewing supplies to local organizations Reuse for Arts and CraftsFabMo, and Urban Ore. Please contact the organizations directly for details on the items they are currently accepting.

Unfortunately, as of September 2023 we are no longer able to have a restroom for customers or the public. We apologize for the inconvenience and appreciate your understanding. Our staff is always happy to suggest nearby public restrooms in the neighborhood—please ask!

All of the patterns we sell are printed, with the exception of our Swatch Cap Pattern, which is delivered as a PDF that can be printed on letter-sized paper.

Sorry, we do not offer PDF pattern printing services. We can recommend printing at Studio Sessions in Berkeley and The Sewing Room in Alameda for locals, and via PatternReview.com for patterns purchased on their website!

Signing up for our email newsletter is the very best way to find out about coupons, sales, and other promotions. When you subscribe, you will receive a discount coupon code for 15% off your first purchase with us (Please note: coupon codes may not be used on the purchase of gift cards and sale items)! Subscribers receive two email newsletters each week, and are the first to know about special discounts, new fabric arrivals, and more. Get sewing inspiration delivered straight to your inbox—we share fabric ideas, sewing tips, exciting new projects, and more. We keep our correspondence fun and useful, and you can unsubscribe anytime.

How to use your coupon at the Berkeley store:
Present your coupon to a sales associate at the beginning of your transaction, and we’ll take care of the rest!

How to use your coupon on our website:
Enter your code at checkout:
  1. Go to your cart.
  2. Click “HAVE A COUPON? CLICK HERE”
  3. Enter your code in the field.
  4. Click APPLY COUPON
  5. Proceed to CHECKOUT (You will see the coupon applied in your cart)
Please note that our system allows only one discount or promo code per order or transaction—choose the one that gives you the best deal! Have a question about using our coupons? Email us at [email protected]